Returns & Exchanges

At AG LEGO Certified Stores, we want you to be completely satisfied with your purchase. If you change your mind, you can return or exchange any unworn and unwashed items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags and labels are still attached to the product.

3

Ship the Item

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or local post office.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing